This may be an uncommon opinion, but my favorite call is the “lift assist,” which is where someone is uninjured but has fallen and needs help getting off the ground. On most other EMS calls, we can help people by evaluating for and treating immediate life threats, making them as comfortable as possible, and transporting them to an emergency department for further evaluation or care, but we usually can’t resolve the underlying problem. With a lift assist, we can show up with the right tools—often nothing more than compassion, professionalism, and a few pairs of steady hands—and resolve the problem by helping the person off the floor and making sure they’re uninjured. If they are falling frequently or have other health needs for which they don’t have adequate support at home, we can also help connect them with longer-term services that Montgomery County coordinates through its Mobile Integrated Health program. People sometimes feel embarrassed or guilty for calling us when they only need help getting off the ground, but they absolutely shouldn’t—our public health and safety mission goes far beyond responding to immediate life threats, and it is an important part of the service we provide to the community.